Shipping policy
Shipping Policy – SunState Market
At SunState Market, we’re committed to delivering your orders as
quickly and reliably as possible. Please review our shipping policy
below for details on processing times, shipping methods, and more.
Order Processing Time
All orders are processed within 2-5 business days, depending on
product availability. Orders are not processed, shipped, or delivered
on weekends or holidays.
Shipping Time
Shipping times vary based on your location and the shipping method
selected at checkout. Estimated delivery times for each option will be
displayed during the checkout process. Please note that delays may
occasionally occur due to unforeseen circumstances such as carrier
delays or customs processing. Usual delivery time will be between 7-21
days.
Shipping Cost
Shipping costs are calculated at checkout and depend on:
The weight and dimensions of the product(s)
The shipping destination
The shipping method selected
You’ll see the exact cost before completing your purchase.
If you do not see any shipping cost associated with your order, that
means shipping is provided free by SunState Market.
Tracking Information
Once your order is shipped, you will receive an email with a tracking
number. You can track your order via platforms like CJPacket or
through the carrier’s website. Please allow up to 48 hours for
tracking details to update after receiving your tracking number.
International Shipping, Customs & Duties
We offer international shipping to many locations. Please be aware that:
Customs, duties, and taxes may apply depending on your country’s regulations.
These charges are the responsibility of the customer and are not
included in the item price or shipping cost.
If you do not see any shipping cost associated with your order, that
means shipping is provided free by SunState Market.
SunState Market is not responsible for delays caused by customs processes.
Need Help?
If you have any questions about your order, tracking information, or
shipping options, don’t hesitate to reach out to our customer support
team at info@sunstatemarket.com.